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WiFi-Calling: Make calls over WiFi

For a better reception indoors

Mobile phone showing Wi-fi Calling symbol

What is Wi-Fi Calling?

Wi-Fi Calling improves reception via WLAN, also known as WLAN calls or VoWiFi. Calls and SMS are charged according to your tariff. It is only available in Switzerland (no roaming).

Man at an office with smart phone looking at laptop

Who can use Wi-Fi Calling?

You need a smartphone and operating system supporting Wi-Fi Calling

There has to be a Wi-Fi connection and good internet connection

Mobile plan and prepaid users can use Wi-Fi Calling

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Better Reception in Enclosed Spaces
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No Additional Apps Needed to Call or Send SMS
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No Additional Basic Fees

You need an operating system that supports Wi-Fi Calling (software):

Apple: iOS 10.3 and newer
Android: Android version 7.0 and newer

The Wi-Fi Calling function must first be enabled on the smartphone in the device settings. If your device does not have this setting option, it does not support this function.

Wi-Fi Calling will be automatically working after activation. If the mobile phone signal is not strong enough and you have an adequate connection to a Wi-Fi network, your smartphone will automatically switch to Wi-Fi Calling, and route your calls over the Wi-Fi network.

Factsheet

FAQ

You can tell if you are using Wi-Fi Calling by the symbol on the smartphone display:


Android: In the notification bar of the phone, the symbol for WLAN connections indicates when a WLAN connection has been established and the service is ready.


iOS: The notification bar will show “yallo Wi-Fi Calling” when Wi-Fi Calling is enabled.

More information.

No monthly fee is applied for using Wi-Fi Calling. Phone services (calls & SMS) are billed according to your current rate.


Wi-Fi Calling connections are not specifically marked or identified as such on your monthly bill.

Currently, you can only use Wi-Fi Calling in WLAN networks within Switzerland. Wi-Fi Calling abroad is not possible; i. e. connecting abroad is always done via mobile signal and roaming charges will apply.

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